This new Panasonic Convection Microwave machine is hands down the best appliance in my kitchen and worth every penny. Here's why:
Positives:
1. Extremely well built Solid precision latches make it sound like a Mercedes car door when you close it.
2. Intuitive Very user friendly. Easy to figure things out without having to pour over the owner's manual, unlike a lot of other microwaves. The time knob lets you quickly dial in 10 second increments of time, or you can let the machine autosense when it's hot using the reheat mode. It has a digital readout which tells you the next step in the process on certain options and provides status of where you are at in the cooking cycle as well.
3. New Technology The Inverter Technology provides much more even heat, with very few hot spots. When I warm hard refrigerated quarters of butter in the morning so I can spread it on my toast, it softens evenly, unlike my previous micro that melted a big hole in the middle and left the rest hard. In the defrost mode, the food is thawed evenly, unlike the cooked edges that some micro's leave.
4. Performance This machine cooks quickly and evenly and when you combine the micro and convection its extremely fast. In the combination mode the micro power is dropped to 30% and then combined with full convection heat to cook quickly and evenly. Lots of other features...the keep warm option, the broil and bake options, the easy to use dials, digital temperature guage, great recipe book, cooking recommendations, and owners manual.
5. The Look Very sleek and very professional. Easy to clean and a kitchen show piece. You'll gets lots of compliments on it.
Negatives:
1. Size As with all of my appliances I wish it was a bit larger, but it WILL allow a 9X13 rectangular glass casserole to rotate.
2. Trim Kit Mine is also a built in, so I had to buy a separate trim kit which was not included in the price.
3. Customer Support Panasonics only big mistake with this product, as they appear to have outsourced customer support to an overseas group. I had inquired about use of the wire rack when doing straight microwaving. Conflicting answers. Agents hard to understand and not very knowledgeable. Not sure my first contact even knew what a microwave convection oven was. All she could do was read a script. I know Panasonic feels that have to do this to remain price competitive (like many other companies out there) but it's certainly the weakest part of their product. Lets hope congress takes away the incentives and starts penalizing companies that ship jobs overseas.
All in all, it's a great second oven for baking, cooking, reheating, defrosting, letting bread rise, keep food warm during meal prep, etc. Great purchase. Highly recommended if you're looking for the best.
This is a very user friendly microwave. If you only use the microwave function, I am sure you'd be happy with it. But it's also a handy little oven. I have made pizzas, cookies, and even a pork loin roast in it! I cooked the pork loin using the combo cooking function (microwave plus convection) just to test it out. The results were very good; a nice moist roast. A 14-in round pizza pan or stone fits in it and also (just barely!) a 9x13 baking dish. And yes, you CAN put metal pans in it when in oven mode. When we first got it we set it up on the counter in our main kitchen for a couple weeks and played around with it. Then we moved it to our newly renovated "bar" in the basement which truthfully is a small, very functional kitchen. This oven is a great solution as we can use it for popcorn, etc. in microwave mode, but also bake pizzas. Another idea I haven't actually done yet is to use it to bake or warm a casserole for a big holiday dinner when my main oven is busy cooking a turkey or something. In fact I like this oven so much I've decided that when we renovate the main kitchen I am NOT going to opt for the double wall ovens but instead get a regular range plus another one of these and then I will have 2 ovens plus a microwave, basically! I think it's a wise investment and a very excellent product.
Buy Panasonic NN-CD989S Genius "Prestige" 1.5 cuft 1100-Watt Sensor Convection Microwave with Inverter Now
I purchased and installed this microwave for a family member. We looked all over for a high quality built-in (above the oven, aka cabinet mount) convection microwave. The GE Profile and Advantium lines were very poorly rated online and did have a very good repair history. It's tough if you want a large microwave (capable of spinning a 9x13 dish) that is convection and has a good repair rating. After seeing that the selection available in the marketplace is poor (We looked at Sears, Best Buy, Home Depot, Lowes, and at a "Factory Direct Appliance" store). All basically sold very few cabinet mount microwave and those that they did have were either a.) small and very cheap or b.) GE Advantium and very expensive ($1200). Since the Advantium has a very low customer rating all over the web, we decided it wasn't worth the money.
After reading online we noticed that approval ratings of Panasonic Microwaves were very high. They use a different style of microwave element that they call an inverter. This means that, when using lower power levels, the microwave doesn't turn on and off the element. For example power level 5 on almost every microwave means the element turns on for 2 seconds, then off for 2, then on again. This means that delicate foods come out screaming hot in places and cold in others. The Panasonic has a proprietary element that actually has adjustable amounts of power it can output. This is something that sounds like marketing but in this case it is truly unique and directly beneficial to the customer.
The "sensor" cook option works really well. We followed the directions to bake a potato. The microwave instructs you what to do on the display. The result was a large perfectly well baked potato in about 90 seconds all managed by the sensor. I was shocked at how well it worked and how fast it was.
Be purchased the mount kit (the unit is for countertop use out of the box). The kit, while expensive, is very high quality and well designed. It was easy to install and looks great. It matches the Samsung fridge perfectly and is neither cheap looking nor "showy". It, like the microwave, is very austere and modern looking without being too "high tech" looking.
I'm VERY pleased about this microwave and think that its a good value for its price. It comes with racks and ceramic turn table. The interior is all stainless steel. Overall I can't find a place that Panasonic cut a corner in the microwave, accessories, or the trim kit. For the price (less than half the price of an Advantium) the build quality is perfect.
Read Best Reviews of Panasonic NN-CD989S Genius "Prestige" 1.5 cuft 1100-Watt Sensor Convection Microwave with Inverter Here
I purchased this convection microwave because my Sharp gave out after no less than twenty years of faithful service. Thanksgiving is two days away and my family has always used the convection microwave to heat or re-heat casseroles, appetizers, etc. I was thrilled by Amazon's fast shipping! It came right on time, but sadly the product just isn't what I need it to be.
The first thing I did (after set-up, of course) was test the convection temperature using a regular oven thermometer. I set it to 400 degrees, but it beeped to tell me it was preheated at 350 degrees. The family joined me in consulting the microwave's directions again, and finding no error there we considered a problem with the thermometer. After several shuffles between our oven and the new microwave we decided the thermometer was fine (even after it's tragic fall from the counter days earlier), but bought a new one just to be sure. Again, with a brand new oven thermometer, we had the same result. The bottom line is the oven heats 25-50 degrees lower than it says it can.
While this may not be a problem for many, it certainly is for me. Has anyone else experienced this problem? I am trying to decide if I should call out for repair service, or if I should send it back and find another product. I'll update if a call to the repair service fixes the problem.
**********UPDATE**********
First, I'd just like to say that Amazon is great! They took the defective product back with no problem, and shipped another one immediately! Thanks, Amazon!
I got it on Friday, and it has been doing great! The first must have been defective, so make sure you give yours a test run with a thermometer!
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Had it for 3 weeks now and it is great! Much quieter than the Viking we had before, and microwaves and defrosts a lot more evenly. The convection oven heats up quickly and does a great job. Easy to use, too, and looks great. Couldn't be any happier.
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