Staub Cast Iron 17 x 10 Grill Pan, Black

With great anticipation I unboxed the fancy Staub Cast Iron 17 x 10 Grill Pan, Black but was shocked to discover that one of the ridges had the enamel already rubbed or chipped off (about an inch long). The enamel is about half a millimeter thick and it looked like the full thickness was gone. There were no apparent bits of enamel in the box, and the box didn't appear damaged in any way, so it was probably defective when it got put in the box. For such an expensive pan it seems there was poor quality control and the factory packaging consisted just of the printed cardboard box with some pamphlets thrown in. Not even a plastic bag or wrapped in paper. I'd be curious to find out if this is the expected packaging for Staub, or if the product I got was a poor re-pack of an open box item that had been damaged. This is going back to Amazon for a refund.

In contrast, before this purchase I had been at Macy's in person and saw the Emeril by All-Clad E6019764 Cast-Iron 2-Burner Reversible Grill / Griddle Cookware, Black. The packaging included bubble wrap inside the box and the surface of the pan looked perfect but I suspect the enamel is very thin. I guess I'm going to try that one instead.

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