National TV Products Countertop Multi-Grill with Removable Grill Trays, 9-Piece

This piece of junk broke after using 1 time. The second time it completely shut off in the middle of using it. There is no trouble shooting in the owner's manual. There is no "800" number to call for help. There is no website for help. It is a simple and easy piece of junk; just doesn't last.

I just received this grill in the mail and have not used it yet. I ordered it instead of a George Foreman grill because it has removable plates. However, I just read in the owner's manual that IT IS NOT SUITABLE TO COOK RAW MEAT! This information was not clear to me before I purchased it. I assumed that since it was a grill I would be able to cook meat. I may be returning this product as cooking meat was the main reason that I bought it.

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As a long time customer that has spent many dollars over the years I am truly disgusted with the customer service department -its been over a month and I still have not received either the warranty of instructions for use even when I have made many requests for samePlease advise thankyou Doreen

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