Continental Waffle Baker & Sandwitch Grill

I can't tell you how disappointed I was with this Continental CE23711 Waffle Maker & Sandwich Grill. First of all, it was a month late in arriving and was purchased to replace a similar old Black and Decker unit that had grills that were deteriorating. This new unit was so flimsy that the inserted grills kept popping out because the whole unit was bent out of shape. I would have returned it but my husband had discarded the box after checking to see if it would heat. I felt like throwing it away because my old unit was so superior to this one but my daughter switched some of the fasteners around which hold the 2 plates in place and that worked but the unit must be handled carefully a really disappointing purchase!!!